Our Strategic Plan 2021-24

A Strategic Plan puts our focus in the right areas.

With a 50-year history as a not-for-profit organisation, Southern Cross Care exists solely to care for and about people.
In practical terms, that means working to constantly improve our service and client experience across all three of our streams of care — Residential Care, Home Care and Retirement Living in our 40 locations.
It means training our people to become their best. It means being open to innovation and new technology.

Our strategic plan is based on five principles that guide us every step of the way so we can enable older people to live life to the full. Our purpose is manifested in our HEART values and these principles.

To download a copy of our strategic plan, click here.

To view our HEART values, click here.