Our Strategic Plan 2024-2027

A Strategic Plan puts our focus in the right areas.

With over 50-years operating as a not-for-profit aged care organisation, Southern Cross Care exists solely to care for and about people.

In practical terms, that means working to constantly improve our service and client experience across all three of our streams of care — Residential Care, Home Care and Retirement Living in our 40 locations.

It means building an engaged and skilled workforce, focusing on quality care, fostering purposeful living and vitality, building a community, and ensuring good governance. All while driving innovation and new technology to enhance our capability and experience for our clients and staff.

Our strategic plan is based on these principles that guide us every step of the way so we can enable older people to live life to the full. Our purpose is manifested in our HEART values and these principles.

To download a copy of our strategic plan, click here.

To view our HEART values, click here.