50 Years Caring About People

For 50 years, Southern Cross Care NSW & ACT has been caring about people. We believe care is much more than just clinical. For us, it means individuality, respect, support, and partnership. Today, we support over 3,500 people in 40 locations across our retirement villages, home care services and residential care homes.

Our History

We were founded as a not-for-profit organisation by the Knights of the Southern Cross, a Catholic community group. Within two years, we opened our first retirement community in Marrickville and our first residential care home in Merrylands soon after. In the 50 years since, we’ve supported and cared for thousands of older Australians.

Key Milestones


Many things have changed since the early 1970s, but a complete commitment to care remains central to our work.



We’re living longer, healthier lives

Back in the 1970’s, the average Australian could expect to live to age 71. By our Golden Jubilee year, average life expectancy is nearly 84. That’s an ‘old age bonus’ of almost 13 years. As well as living longer, we’re generally healthier too, thanks to medical advances, more effective disease control, better nutrition and more informed lifestyle choices. Living longer means we must think carefully about how we wish to spend those extra years.

We now have more options in how we live our older years

Fifty years ago, there wasn’t much choice in aged care. If you needed support, perhaps you couldn’t cook for yourself, or you simply didn’t want to live alone, you may have moved into a hostel.

Today, we are much more fortunate and there are more choices available. Home care offers support in your own home. Retirement villages offer safe, supported, independent living in a community of like-minded people. And if more around-the-clock care is needed, there is residential aged care.

Southern Cross Care made a deliberate decision to offer all three types of care, providing choice to as many people as we can.

Southern Cross Care has grown to offer high levels of support and care

We believe that ageing is everyone’s business, and a society that is more caring and supportive of its older people is a better society for all. This belief is driven by our CEO, Helen Emmerson. Helen is a Registered Nurse and has spent most of her working life in healthcare and ageing. She knows first-hand the challenges involved but also the rewards that come when people are well-supported and happy.

These are testing times for all in aged care. With the rise in dementia and the ever-present threat of COVID-19, vigilance and constant improvement is always necessary. Guided by the Aged Care Quality Standards, our team is passionate about making a positive difference in the lives of older people. With a five-decade foundation to build on, we’re prepared for whatever the next 50 years brings.

Stories to Share

Make A Difference

Join our team and make a positive difference in the lives of older people. We offer a broad range of careers in retirement living, home care, residential care and corporate roles.

Learn more

We care for more than 3,500 customers and operate in 40 locations across NSW & the ACT.

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